ISO 10004:2018 Customer Satisfaction Monitoring and Measurement Rules Certification for Companies and Institutions
✓ Certification Service for Companies and Institutions
✓ Verifiable Certificate with QR Code and Link
✓ Full Refund if Application is Denied
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ISO 10004:2018 Customer Satisfaction Monitoring and Measurement Rules Certification for Companies and Institutions
$59.00
- KEY DETAILS✓ 1 Verified certificate valid for 1 year
✓ Full refund if application is denied
✓ Verifiable via QR code and link
✓ International accreditation
✓ Apply online – no physical inspection
✓ Delivered in 7 business days - CERTIFICATE INCLUDES✓ International recognition
✓ QR code & online verification
✓ Delivered in PDF format
✓ Digitally signed & stamped
✓ Issued in English
✓ Shareable verification link - HOW CAN I APPLY?✓ Click the Apply Now button
✓ Sign up to the IACUS panel
✓ Select the company certificates
✓ Enter your company details
✓ Upload your company documents
✓ Pay and get your certificate in 7 days - INTENDED AUDIENCE✓ Companies and institutions
✓ Factories and producers
✓ Manufacturers and service providers
✓ Exporters and international traders
✓ NGOs and non-profit organizations
✓ Consulting, training centers, and academies
Description
ISO 10004:2018 Customer Satisfaction Monitoring and Measurement Rules Certification – Strengthen Customer Loyalty
Who Can Apply for ISO 10004:2018 Certification?
This certification is intended for companies of all sizes and sectors that want to systematically monitor, measure, and improve customer satisfaction. It is suitable for service providers, manufacturers, retailers, public institutions, and any organization aiming to enhance customer experience and loyalty.
What is ISO 10004:2018?
ISO 10004:2018 is an international standard that provides guidelines for monitoring and measuring customer satisfaction. It supports organizations in evaluating how well they meet customer expectations, collecting actionable feedback, and improving service quality. It is part of the ISO 10000 series focused on customer satisfaction and quality management.
When Was the Latest Version Released?
The current version of ISO 10004 was published in 2018, providing updated methodologies and approaches to systematically track and analyze customer satisfaction data.
Benefits of ISO 10004:2018 Certification
• Provides a structured approach to measuring customer satisfaction
• Helps identify customer needs, expectations, and areas for improvement
• Strengthens customer loyalty and retention
• Enhances company reputation and brand value
• Enables data-driven decision-making
• Supports compliance with ISO 9001 quality management systems
Who Is Eligible for ISO 10004 Certification?
• Service companies (banks, insurance, telecom, IT, etc.)
• Manufacturing industries
• Retail and e-commerce businesses
• Healthcare and educational institutions
• Government agencies and NGOs
• Any organization that values customer feedback
How the ISO 10004 Certification Process Works
• Click the “Apply Now” button on this page
• Register your organization securely online
• Submit documentation of your customer satisfaction monitoring processes
• Complete the payment process
• Certification will be reviewed and delivered digitally within 7 business days
Remote Review and Digital Verification
The International Accreditation Board reviews submitted documentation remotely. No on-site audit is required. Certificates are issued with global validity and online verification.
Why You Should Get ISO 10004 Certified
• Demonstrates your commitment to customer satisfaction
• Improves customer loyalty and competitive advantage
• Helps prevent complaints by identifying issues early
• Provides a benchmark for continuous improvement
• Increases credibility with clients and business partners
Key Considerations
• Globally valid certificate
• Includes QR code and online verification link
• Entire process is online
• 100% refund guarantee if certification is not approved
Business Advantages of ISO 10004 Certification
Certification assures stakeholders that your organization actively measures and improves customer satisfaction, leading to higher trust, stronger client relationships, and business growth.
Validity & Renewal of Your ISO 10004 Certificate
Your certificate will be valid for 1 year, in line with global ISO accreditation practices.
Annual renewal is available via our website.
Why Our ISO 10004 Certification Is More Affordable
We provide cost-effective certification by conducting document-based remote reviews and issuing digital certificates. This ensures global recognition while keeping certification affordable for all organizations.
100% Money-Back Guarantee
If your certification is not approved, you will receive a full refund. Our process is safe, fast, and risk-free.
Frequently Asked Questions (FAQ)
How long does ISO 10004 certification take?
Certificates are issued within 7 business days of submission.
Is ISO 10004 mandatory?
No, it is voluntary but highly recommended for organizations focusing on customer satisfaction.
Can small businesses apply?
Yes, the standard is suitable for organizations of any size and sector.
How can I verify my ISO 10004 certificate?
All certificates include a QR code and an online verification link for global validation.
Content
SERVICE
- This service provides certification for companies and institutions.
- If the application is denied, there is a 100% money-back guarantee. The fee you paid will be refunded in full.
1 CERTIFICATE
- International recognition
- QR code & online verification
- Delivered in PDF format
- Digitally signed & stamped
- Issued in English
- Shareable verification link
- Valid for one year but renewable
Application & Delivery
Application & Delivery
- Click the "Apply Now" button
Start the certification process by clicking the "Apply Now" button on the product page. (opens in a new window)
- Sign up to the IACUS panel
Create your account in the IACUS application panel. This lets you manage your application, upload documents, and track progress.
- Select the company certificates
Choose the specific company certification type you want to apply for certification.
- Enter your company details
Fill in your company’s official information, including legal name, address, and contact details to ensure accurate certification records.
- Upload your company documents
Provide the required supporting documents — tax registration certificate, certificate of incorporation, or certificate of activity — for verification.
- Pay and receive your certificate in 7 business days
Complete the secure payment. Once your application is verified, you will receive your digital certificate within 7 business days.
- Full refund if application is denied
If the application is denied, there is a 100% money-back guarantee. The fee you paid will be refunded in full.
Sample Certification
