- Introduction to Healthcare Management
- Management: Definition, Functions, and Competencies
- Management Positions: The Control in The Organizational Hierarchy
- Focus of Management: Self, Unit/Team, and Organization
- Role of the Manager in Talent Management
- Role of the Manager in Ensuring High Performance
- Role of the Manager in Succession Planning
- Financing Healthcare: Funding Systems and Healthcare Costs
- Healthcare Systems: An Overview of Health Service Provision and Service Delivery
- Healthcare Systems and Organisations: Does Ownership and Control Matter?
- Managing Healthcare Technologies and Innovation
- Health Technologies, Assessment and Appraisal
- HTA Processes and Stakeholder Interests
- HTA and Priority-Setting Processes
- Health and Well-Being: The Wider Context for Healthcare Management Definitions of Health and Illness
- The Determinants of Health
- The Role of Healthcare Managers
- Healthcare System Strategy and Planning
- The Healthcare Context: Change and Reform
- The Healthcare Context and Strategic Responses
- Human Resource Management in Healthcare
- Why HR Management?
- Best Practice HR Management
- Resource-Based HR Management
- Contingency HR Management
- Working With Healthcare Professionals
- Working With Doctors in Management and Leadership Roles
- Governance and the Work of Health Service Boards
- Performance Measurement and Improvement
- Leadership and Its Development in Healthcare
- The Evolution of Leadership Theory
- Conceptual Frameworks for Leadership in Healthcare
- A Model of Leadership Development
- Organisational Development and Organisational Design
- Managing Resources
- Business Planning and Performance Management Processes
- Resource Planning
- Budget Setting Process
- Three Main Types of Budget
- Capital and Revenue
- Budget Monitoring
- Developing a Business Case
- Framework for a Business Case
- Risk Assessment
- Managing People: The Dynamics of Teamwork
- What is a Team?
- Characteristics of an Effective Team
- The Team as an Organisational Asset
- The Team Development Process
- Team Models
- Team Roles
- Sustaining Effective Teams
- Focusing on the Real Issues
- Quality Improvement In Healthcare
- The Development of Quality Improvement
- Quality Improvement Techniques
- Six Sigma
- Lean
- Other Techniques
- Clinical Approaches to Improvement
- Changing Organisations and Systems: The Process View