ISO 20000:2018 Information Technology Service Management Certification – Elevate Your IT Service Quality

Who Can Apply for ISO 20000:2018 Certification?

The ISO 20000:2018 certification is designed for IT service providers, technology companies, cloud service operators, managed service providers (MSPs), software companies, data centers, and any organization delivering IT-enabled services. Both private and public sector organizations, regardless of size, are eligible to apply. Applications must be submitted by authorized representatives or senior managers.

What is ISO 20000:2018?

ISO 20000:2018 is the international standard for IT Service Management (ITSM). Published by the International Organization for Standardization (ISO), it provides a structured framework to design, deliver, and continually improve IT services. Based on ITIL principles, this standard ensures that IT services are aligned with business objectives, delivered efficiently, and meet customer expectations.

The 2018 version strengthens the integration with modern technologies such as cloud computing, agile environments, and digital transformation strategies. It defines requirements for service design, transition, delivery, and improvement, while emphasizing risk management, continual monitoring, and customer feedback.

When Was the Latest Version of ISO 20000 Released?

The latest version of the standard is ISO 20000-1:2018, published in 2018. This version reflects updates to modern IT practices and remains the globally recognized benchmark for IT service management.
All certificates issued by our system fully comply with ISO 20000:2018 and are internationally valid.

Benefits of ISO 20000:2018 Certification

• Improved alignment of IT services with business objectives
• Increased customer trust and satisfaction
• Greater efficiency through standardized processes
• Stronger compliance with contracts and regulations
• Competitive advantage in IT tenders and global markets
• Continuous service improvement and innovation

Who Is Eligible for ISO 20000 Certification?

• IT service providers and consultancies
• Cloud and hosting companies
• Software development and SaaS firms
• Telecommunication and data center operators
• Managed service providers (MSPs)
• Public sector IT departments and digital transformation units

How the ISO 20000 Certification Process Works

• Click the “Apply Now” button on this page
• Register through our application panel
• Complete the form with your organization’s details
• Upload your documents and proceed with payment
• Your certificate will be delivered via email as a PDF within 7 business days

Remote Audit and Digital Review

Your IT service management system and supporting documents will be reviewed digitally by the International Accreditation Board. No physical inspection is required. Once approved, your certificate will be issued in PDF format with digital verification elements.

Why You Should Get ISO 20000 Certified

• Deliver consistent and reliable IT services
• Increase transparency and accountability in IT operations
• Enhance customer confidence in your IT capabilities
• Demonstrate compliance with international ITSM standards
• Compete effectively in global IT tenders and contracts
• Support digital transformation with structured processes

Key Considerations

• All certificates are issued with international accreditation and are globally recognized.
• Every certificate includes a QR code and a secure verification link for instant online validation.
• Each document is digitally signed and officially stamped for authenticity.
• The entire application and review process is conducted remotely — no physical inspection required.
• We offer clear and competitive pricing with no hidden fees.
• In case your application is not approved, we provide a 100% money-back guarantee.

Business Advantages of ISO 20000 Certification

ISO 20000 certification proves your commitment to delivering efficient and reliable IT services. It enhances your credibility with clients, partners, and regulators, while opening new opportunities in international markets and government contracts.

Validity & Renewal of Your ISO 20000 Certificate

Your certificate will be valid for 1 year, in line with global ISO accreditation practices.
Annual renewal is available via our website.

Why Our ISO 20000 Certification Is More Affordable

Our process is entirely online, eliminating on-site inspections, travel, and auditor costs. We pass these savings on to you through a customer-friendly pricing model, without compromising legitimacy or quality.

100% Money-Back Guarantee

If your application is not approved by the International Accreditation Board, you will receive a full refund. We stand behind our process with complete transparency and satisfaction assurance.

Frequently Asked Questions (FAQ)

How long does it take to receive the certificate?
Your digital certificate will be delivered via email within 7 business days.

Is ISO 20000 similar to ITIL?
Yes. ISO 20000 is based on ITIL practices but provides an auditable, internationally recognized certification framework.

Can small IT firms get certified?
Yes. ISO 20000 is scalable and suitable for small, medium, and large IT service providers.

How can I verify my certificate?
Every certificate includes a QR code and a direct verification link for secure online validation.

ISO 20000:2018 Information Technology Service Management Certification for Companies and Institutions